At Banjara, we take great pride in our products and therefore all are products come with a one year manufacturer & product warantee.
Banajara only uses naturally made products that develop their character over time. Therefore, the bag which includes leather and jute is expected to change color over time. Each bag is produced individually and therefore will develop it's own unique character. The process is sped up with prolonged exposure to sun. “Furthermore the bags are dyed using natural vegetable dyes which also change color over time with sun exposure.” The bag will still hold its strength and durability over time.
Jute fibers are a woven material and can stain if dark colors are spilt on it. To keep light dust and dirt off, simply wipe gently with a damp cloth. Rigorous wiping, handling or wringing can cause fraying.
Each product is made with natural materials of jute and leather which are typical with irregularities which shows their authenticity. Therefore your product is unique and one of a kind.
Abiding by the Consumers Guarantee Act, a 30 day return policy stands on all full priced products, provided they are intact (unused condition), with original tags and no alterations or damages have been sustained due to use of the product by the customer.
We offer free standard shipping to New Zealand. Please allow up to 1 business day for order processing and note that holidays are not included in the estimated delivery times.
Currently we offer one method of standard shipping however we do our best to process orders as quickly as possible. Remote regions may experience higher transit times.
Currently we offer one method of standard shipping however we do our best to process orders as quickly as possible.
Please note that remote/distant regions may experience higher transit times. Your order may be opened and inspected by customs authorities and may be subject to import duties and taxes when your delivery reaches its final destination.